Welcome to revelier works, storefront of the artist revelier. These Terms and Conditions (“Terms”) govern your use of our website, services, and the purchase of physical art products from us (“Products”). By accessing or using this website, you agree to be bound by these Terms. Please read them carefully before using our site.
1. General Information
revelier works/revelier (“Company,” “we,” “our,” or “us”) creates, packages, and ships physical art products to customers. These Terms apply to all visitors, users, and customers who access or use our website.
2. Eligibility
To make a purchase from our site, you must be at least 18 years old or have the consent of a parent or legal guardian. By placing an order, you represent that you meet these requirements.
3. Products and Availability
- We strive to accurately display and describe our products. However, colors and appearance may vary slightly from what is shown on your screen. Though each sculpt is reproduced with accurate detail down to roughly 0.03mm from the same original base 3d model, each copy of the model is created during separate printing runs. This may lead to slight surface imperfections depending on the consistency of resin and the printing habitat at that given time.
- All products are subject to availability. We reserve the right to limit quantities, discontinue items, or change product details at any time without notice.
4. Orders and Payments
- When you place an order, you agree to provide accurate, current, and complete information.
- All prices are listed in various currencies relative to the country you access the website from. Not all currencies are displayed or available to purchase with – in this case, please pay using US dollars if possible. The US dollar is the preferred currency of revelierworks.com, but if you wish to make a purchase using another unlisted currency, please contact revelierworks@gmail.com.
- We accept major credit/debit cards and other payment methods as listed at checkout. These payment methods are managed through WooCommerce, a popular, open-source eCommerce platform.
- We reserve the right to refuse or cancel any order at our discretion, including suspected fraudulent or unauthorized orders. You should receive an email notice detailing why the order was canceled, but if you do not receive any communication by email please contact revelierworks@gmail.com with your inquiry!
5. Shipping and Delivery
- We package and ship products to the shipping address provided at checkout.
- Shipping costs, estimated delivery times, and carriers are displayed at checkout and can vary significantly based on location (especially when outside of the United States). They are calculated approximately relative to the cost of shipping the item itself through the cheapest carrier we can find (typically through UPS or USPS).
- Ground shipping is the typical shipping type, but if there is need for faster shipping (e.g., 2nd-day air or overnight), please contact revelierworks@gmail.com.
- You should receive a tracking number after your item has been shipped to you. Processing, packaging, and initial shipment of the package will typically take at least one or two business days, but may take longer depending on the current demand for products and schedule/well-being of the individual(s) involved.
- We are not responsible for delays, damages, or losses caused by shipping carriers once an order has been dispatched.
6. Returns, Exchanges, and Refunds
- Due to the custom and artistic nature of our products, all sales are generally considered final.
- If your order arrives damaged or defective, please contact us within 7 days of delivery with your order number and photos of the item and packaging.
- Due to the fragile nature of figures we use high-quality and durable resins to produce them. Packaging our figures securely and correctly is highly important to us, so there might be a large amount of packaging material accompanying the product.
- We will assess the situation and may choose to offer a replacement, store credit, or refund.
7. Intellectual Property
- The name/likeness of revelier works/revelier and every structural aspect of the website is protected by copyright, trademark, and other applicable laws. revelier works/revelier does not own any copyrights, trademarks, or other applicable rights to intellectual property originating from a third party source.
- For more information, please reference the Intellectual Property & Affiliation Disclaimer.
- You may not impersonate, represent, embody, or otherwise claim to have any affiliation with revelier works/revelier or any of our intellectual property if you have not been granted express written permission to do so.
- You may not copy, reproduce, distribute, or create derivative works from our content or products that we claim to hold copyright, patents, or trademarks of without our express written permission.
8. User Conduct
You agree not to:
- Use our site for unlawful purposes or in violation of any applicable law
- Attempt to gain unauthorized access to our systems
- Disrupt or interfere with the functionality or security of our website
9. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Limitation of Liability
- To the maximum extent permitted by law, revelier works/revelier shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
- Our total liability to you for any claim shall not exceed the amount paid by you for the product at issue.
11. Indemnification
You agree to indemnify and hold harmless revelier works/revelier, its owners, employees, and affiliates from any claims, damages, liabilities, or expenses arising from your misuse of our site or violation of these Terms.
12. Changes to Terms
We may update or modify these Terms at any time by posting the revised version on this page. Your continued use of the site following changes means you accept the new Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of laws rules. Any disputes shall be resolved in the courts located in the United States.
14. Contact Us
If you have any questions about these Terms and Conditions (or anything else), please reach out to revelierworks@gmail.com.